How long is a Betterhelp session? (+9 BetterHelp Advantages)

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In this post, we will discuss how long a session is in BetterHelp. We will also be looking at some of the best advantages that BetterHelp can bring to anyone who is looking for online therapy. In addition to this, we will be describing a few disadvantages or limitations of BetterHelp that users have experienced.

How long is a BetterHelp session?

The live therapy sessions in BetterHelp are often scheduled for a period of 30-45 minutes. These sessions can also extend up to an hour depending on the availability of the therapist and the user. While this applies to live therapy sessions, it is not applicable to the asynchronous communication between the user and the therapist which is basically limitless.

Advantages of BetterHelp

While there are certainly many online therapy platforms today, BetterHelp brings a unique set of advantages and benefits. Some of these have been explored in the section below:

BetterHelp can be used from anywhere

This platform functions completely online and thus can be accessed and used from practically anywhere. All the user requires is a stable internet connection and a compatible device. BetterHelp can thus be great for those who live in remote locations which might not have many licensed and certified therapists.


It brings a great client-therapist fit

There is also a great client-therapist fit that can be experienced in BetterHelp. The platform makes smart use of artificial intelligence through which the data provided by the user is utilized to match them with a compatible therapist. BetterHelp additionally allows the user to choose their therapist by sifting through the directory.

It offers various formats

In BetterHelp, the users can communicate with their therapists through various formats. This means that the user has more control and ownership of their therapy process. In this online therapy platform, the users can have therapy sessions through live chats, live audio sessions and live video sessions.

It has unlimited messaging

There is also unlimited messaging which is available in BetterHelp. The unlimited messaging can take place through text messages, audio messages and video messages. Messaging as a form of therapy can bring a unique set of benefits to the user such as increased reflection and a healthy space for venting.

BetterHelp brings safety and security

While security and safety is often a main concern for both clients and therapists in traditional mental health care practices, this is not an issue in BetterHelp. The platform offers fully HIPAA compliant technology through which the information of the users is safeguarded through strong security features like firewalls and encryptions.

This platform is affordable

When compared to in-person therapy, BetterHelp is pretty affordable. In addition to this, the platform also offers financial assistance to anyone who is finding affordability an issue. The financial assistance can be requested by anyone who is unemployed, currently studying or from low-income households, among many other criteria.


There are many other resources

There are plenty of other resources to enjoy while using BetterHelp, such as online journaling features and even digital worksheets. These can be completed by the user and also shared with the therapist for feedback. Furthermore, the platform has a resourceful blog where the user can find many useful articles related to mental health and mental illness.

There is couples therapy here

In BetterHelp, couples or pairs who are finding difficulties in their relationship can also breathe a sigh of relief as the same platform offers couples therapy. Couples therapy is not only mandated for those who are heading for divorce but is easily recommended for those who are planning on getting married to each other so that they can set a solid foundation.

Teens therapy is also provided

Betterhelp also provides therapy for teenagers between the ages of 13 years to 18 years. Teens therapy becomes very important as many mental illnesses show their initial signs here. Also, this age group can be filled with stress and anxiety related to many issues such as peer pressure, schooling, romance and even sexual relationships.

Limitations of BetterHelp

While BetterHelp is certainly quite useful, it also has its share of limitations, such as:

  • BetterHelp does not provide psychiatry services and thus those who require medications for the management of their symptoms will have to look elsewhere for this. This is a major limitation as many mental health conditions like depression and anxiety often require a combination of therapy and psychiatry for treatment.
  • BetterHelp is not transparent about its prices until the very last step of signing up. Thus, many users have felt that it seems like the platform is coercing them into obtaining a subscription.
  • Unlike many other online therapy platforms, BetterHelp is not covered by insurance. This makes the platform inaccessible to many sections of society, even though it offers financial assistance.
  • The therapists in this platform are legally not allowed to provide diagnosis for mental health conditions. Thus, users can not ask for documents and letters from their therapists for various purposes such as obtaining an Emotional Support Animal.



In this post, we have discussed how long a session is in BetterHelp. We have also looked at some of the best advantages that BetterHelp can bring to anyone who is looking for online therapy. In addition to this, we have described a few disadvantages or limitations of BetterHelp that users have experienced.

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